Electronic Banking Security

Electronic banking is becoming the primary method for many to do business with the bank. There are two methods which bank customers typically perform electronic banking, using a computer/laptop or a mobile device such as a smartphone or tablet.


Whether home or on the road, ensure that the following extra precautions are taken:

  • Make sure you secure your web browser.
  • Ensure that you are using the proper website link to access the banking site.
  • Consider using a separate, dedicated computer for e-banking.
  • Consider using a hard (physical) security token for additional security.
  • Avoid public computer terminals (such as libraries, hotels, kiosks) to perform your online banking.

Mobile Devices

Mobile devices allow you access accounts from almost anywhere. They have their own set of risks you should consider before, during and after use.

  • The first consideration when using mobile devices is to secure your mobile device.
  • Use a pin or password to secure your mobile device AND your online bank account.
  • Always be extra aware of the location of your mobile device. Losing a small item with all your financial data could ruin your day!

For both mobile and PC/laptop e-banking, make sure you consider the following:

  • Understand wireless security with regards to public Wi-Fi.
  • Be aware of security in public places. When in public, remain aware of your surroundings and strangers.
  • Don't conduct online banking on unsecured, public Wi-Fi locations.
  • Don't email your personal or financial information. Email is an unsecured form of communication.